Sending telemarketing messages from a mobile device will cut off your connection and block scammers

Messages for telemarketing can now be sent only from registered numbers. For this, companies will have to use numbers from 180 or 140 series. 10-digit mobile numbers cannot be used for telemarketing from now on. If a message comes from a mobile number for telemarketing, they can complain about it by calling 1909.

Thu, 30 May 2024 01:29 PM (IST)
 0
Sending telemarketing messages from a mobile device will cut off your connection and block scammers

The Department of Telecommunications has said that the use of mobile numbers for telemarketing is not allowed and if a consumer uses his mobile connection to send messages regarding the promotion of his product, his connection will be disconnected on the first complaint. The department says that the name and address of such a consumer can be blacklisted for a period of two years.

Only registered numbers are permitted to send telemarketing messages. Only numbers from the 180 or 140 series may be used to send telemarketing messages. Customers may report telemarketing messages they receive from a 10-digit mobile number by calling 1909 or by using the DND (Do Not Disturb) service. However, 10-digit mobile numbers are not permitted to be used for this purpose.

These days, telemarketing calls from 10-digit mobile numbers are conducted in an open manner, and it is unstoppable. The telemarketers then begin marketing from a different number, which the customer can only block.

According to the Department of Telecommunications, financial fraud is being done these days by sending messages and the government is keeping a close watch on it. According to the department, more than 10,000 fraudulent messages were sent using eight headers in the last three months.

The organizations and their owners associated with these eight headers have been blacklisted. The department says that to help prevent misuse of telecom resources in financial fraud, consumers can register their complaints by visiting the Sanchar Saathi portal.

Muskan Kumawat Journalist & Writer