Insta-Bites on the Rails: Zoop India Introduces Easy Train Food Ordering Using Instagram

New Delhi (India): Our country's food habits have evolved over the years with the advent of online food delivery, the arrival of international restaurants in multiple cities and towns, increased access to international ingredients, and the dissemination of culinary knowledge. Initially confined to homes and offices, this culinary influence has now extended its reach to train travel. The train food delivery service has been in operation for a few years under the IRCTC ecatering project and is constantly transforming and enhancing convenience for rail passengers, progressing from a simple dial-in number to even accessibility through social media platforms. Zoop, the No.1 IRCTC authorized ecatering partner, presents a convenient way to order food in train through the popular social media platform - Instagram - from scrolling through instagram to satisfying the cravings of passengers with just a few taps.

Earlier this year, Zoop introduced its Instagram service, elevating the train dining experience and allowing passengers to indulge their cravings effortlessly. Leveraging the user-friendly platform - Instagram, Zoop strives to offer seamless accessibility to all passengers, streamlining the food ordering process for added convenience.

Zoop on Instagram Must-See Features :

Effortless Food Ordering: Zoop's Instagram Chatbot service, Ziva, enhances the food ordering experience for train passengers. By sending just a 'Hi' to clicking on a few options, Zoop’s team will contact passengers for a hassle-free food ordering process, ensuring order confirmation without any worries.

24X7 Availability: Zoop operates around the clock, allowing passengers to conveniently order food on  train journeys via Instagram at any time, be it during the day or night.

Diverse Menu Options: Zoop’s Instagram train food order process brings added convenience, revolutionizing the dining experience by offering passengers to choose from a diverse range of food options. This selection includes Jain food, South Indian,International cuisines such as Chinese and Italian, snacks, beverages and North Indian dishes eliminating the need to rely solely on home-packed or train pantry food.

Easy Food Tracking: Zoop's Instagram service streamlines the entire process, enabling passengers to effortlessly track their food orders from initiation to delivery, ensuring a convenient experience while waiting for their meals.

Check PNR Status: The Instagram Chatbot also assists passengers in effortlessly checking the PNR status by simply entering the 10-digit PNR number in the chat.

Check for Available Discounts: Using Zoop’s Instagram Chatbot, passengers can check the discounts available for train food orders and avail them when placing their food orders.

According to Puneet Sharma, Founder of Zoop, "At Zoop, our constant goal is to deliver optimal and convenient services to our customers, catering to a wide audience. Through our Instagram service, we empower passengers to effortlessly order food on train and make their travel hassle free.”

How to order food in train via Zoop on Instagram: 

·      Open Instagram and go to @zoopFood.

·      Message "Hi" to interact with the automated chatbot.

·      Choose "Order Food" from the options.

·      Enter your name and mobile number.

·      Zoop’s team will reach out on WhatsApp at +91-7042062070 for confirmation.

·      Share your PNR Status and select the delivery station on WhatsApp.

·      Pick a restaurant and select your menu items.

·      Choose your preferred payment method to confirm the order.

·      Track the order on Instagram, and your food will be delivered to your train seat.

Zoop operates at more than 160 train stations, collaborating with 2500 FSSAI-certified restaurants to provide hygienic and safe food options for a large number of train passengers. Zoop also ensures a convenient payment experience with online, Cash on Delivery, and Pay At Delivery options, providing flexibility for an optimal train travel experience.

Also Read: Traveling in Train During Holidays? Discover Your Ideal Food Companion- Zoop